Dwyer Mechanical’s Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information that is collected automatically when you visit our website.

Information You Provide to Us

When you contact us, submit a form, request service, request an estimate, or otherwise communicate with us, we may collect information such as:

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for us to provide a service.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security software, analytics services, spam-prevention services, or other website technologies.

This information may include:

This information is generally used to operate, secure, maintain, troubleshoot, analyze, and improve our website.

2. Contact and Service Request Forms

Our website uses WPForms to allow visitors to contact us, request information, request an estimate, or inquire about HVAC services.

Information submitted through these forms may be stored within our WordPress website and transmitted to Dwyer Mechanical by email.

We use information submitted through our forms to:

Submitting a contact or service-request form does not automatically subscribe you to marketing communications.

3. Cookies and Similar Technologies

Our website uses or may use cookies and similar technologies.

Cookies are small files stored on your computer or device that help websites function properly, support forms, improve security, remember preferences, and provide information about how visitors use a website.

Cookies and similar technologies used by our website may include:

Essential or Functional Cookies

WPForms and other website functionality may use cookies or similar technologies necessary to operate website forms and related features.

Security and Spam-Prevention Technologies

Our website uses or may use security technologies, including Google reCAPTCHA, to help prevent spam, fraud, automated submissions, unauthorized activity, and other misuse.

Analytics Cookies

If we use Google Analytics or another analytics service, cookies or similar technologies may be used to understand how visitors interact with our website.

Advertising Technologies

We may use advertising or conversion-measurement technologies in the future. If implemented, our cookie practices and privacy disclosures will be updated as appropriate.

Our website provides a cookie notice or consent banner where applicable.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

Where required by applicable law, we may provide additional cookie controls or request consent before placing certain non-essential cookies.

4. Google Analytics

We may use Google Analytics to better understand how visitors find and use our website.

Google Analytics may collect information such as device and browser information, approximate geographic location, pages visited, session information, and interactions with our website. Google Analytics may also use cookies and similar technologies to distinguish visitors and sessions.

We may use this information to evaluate website traffic, understand how visitors use our website, identify potential website problems, and improve our website and services.

Information collected through Google Analytics is processed by Google in accordance with Google’s applicable privacy policies and terms.

We do not intentionally send information such as your name, email address, telephone number, or service address to Google Analytics.

You may be able to restrict analytics cookies through our website’s cookie controls, through your browser settings, or through privacy tools provided by Google.

5. Google Services and Address Autocomplete

Our website may use certain Google services, including Google reCAPTCHA and Google-powered address autocomplete functionality.

When you interact with these features, Google may receive or process certain technical or interaction information in accordance with Google’s applicable privacy policies and terms.

Google reCAPTCHA is used to help protect our contact forms against spam, fraud, abuse, and automated submissions.

Google-powered address autocomplete may process information entered into an address field to provide suggested or completed addresses.

6. Website Security

We use reasonable administrative, technical, and organizational safeguards intended to protect our website and information submitted through it.

Our WordPress website uses security software and services, including Kadence Security Pro, to help monitor website activity and protect against unauthorized access, malicious activity, spam, fraud, and other security threats.

For security purposes, these tools may collect or process information such as:

Security logs may be retained for a period reasonably necessary to investigate security incidents, prevent abuse, maintain website security, or comply with applicable legal obligations.

Although we take reasonable measures to protect information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. How We Use Your Information

We may use information we collect to:

We do not use information submitted through our website for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required.

8. How We Share Information

We may share personal information with third parties that provide services necessary to operate our business or website.

These may include:

These providers may have access to information only as necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when we reasonably believe disclosure is necessary to:

9. Sale or Sharing of Personal Information

We do not sell personal information to third parties for money.

We do not currently intentionally share personal information for cross-context behavioral advertising as those terms may be defined under applicable California privacy law.

If our advertising or tracking practices change, we will update this Privacy Policy and provide any additional notices, consent mechanisms, or privacy choices required by applicable law.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to and following up on inquiries, providing services, maintaining business and tax records, resolving disputes, enforcing agreements, maintaining website security, and complying with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Website form submissions, security logs, emails, customer records, prospective-customer records, accounting records, and other information may therefore have different retention periods.

11. California Privacy Rights

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending upon the law and whether it applies to our business, these rights may include the right to:

Not every right applies to every business, type of information, or circumstance. Certain information may also be exempt from a request or may need to be retained to comply with legal obligations or complete transactions.

To make a privacy-related request, contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

12. California Do Not Track Disclosure

Some web browsers allow users to transmit a “Do Not Track” (“DNT”) signal.

Because there is not currently a universally accepted standard for responding to traditional browser DNT signals, our website may not respond to all DNT signals.

We will honor legally recognized browser-based privacy preference signals when required by applicable law.

Third-party services used on our website, such as analytics providers, may collect information about your online activities over time and across different websites according to their own privacy practices.

13. Children’s Privacy

Our website and HVAC services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us using the information below.

14. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including social-media platforms, Google services, and third-party financing providers.

If financing is offered through a third-party provider, visitors will be directed to that provider’s website to complete the application. Dwyer Mechanical does not collect financing applications, Social Security numbers, credit information, income information, or other financial application information through dwyermechanical.com.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policy of any third-party website you visit.

15. Email and Telephone Communications

If you provide your email address or telephone number when requesting information or service, we may use that information to respond to your request, follow up regarding your inquiry, and communicate with you regarding our services.

Providing your telephone number does not, by itself, constitute consent to receive automated marketing calls or text messages.

If we implement promotional email, SMS/text messaging, automated calling, or similar marketing programs in the future, additional disclosures and consent requirements may apply.

16. Data Security

We take reasonable steps intended to protect personal information from unauthorized access, use, alteration, or disclosure.

However, information transmitted over the Internet cannot be guaranteed to be completely secure. You provide information through our website at your own risk, and we cannot guarantee the absolute security of information transmitted electronically.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or applicable laws.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information we may have collected about you, please contact:

Dwyer Mechanical
San Diego County, California
Phone: (619) 987-9095
Email: joe@dwyermechanical.com
Website: dwyermechanical.com